What are some grounds upon which the Board may discipline a Funeral Director or Arranger?

The grounds for disciplining a Funeral Director or Arranger primarily hinge on actions or behaviors that are deemed unprofessional or that compromise the ethical standards of the profession. One of the most significant reasons for disciplinary action is the commission of a crime involving moral turpitude, which refers to actions that gravely violate the accepted moral standards of the community. This could include theft, fraud, or any actions that demonstrate a lack of honesty and integrity.

Also, unprofessional conduct encompasses a range of behaviors that may not be criminal in nature but nonetheless reflect poorly on the profession, such as fraudulent practices or unethical treatment of clients and their families. Given the sensitive nature of funeral services, maintaining high ethical standards is crucial. If a Funeral Director or Arranger engages in such behavior, it undermines public trust and can lead to serious disciplinary measures by the regulatory board.

In contrast, while advertising properly, customer satisfaction, and the legitimacy of continuing education are important aspects of business practice, they generally do not carry the same gravity in terms of professional discipline unless they cross into unethical or illegal territory. Thus, the Board's focus tends to be on maintaining the moral integrity and professionalism of funeral services, making the commission of a crime involving moral turpitude or unprofessional conduct