When should the General Price List (GPL) be provided to a consumer?

The General Price List (GPL) is a crucial document that outlines the prices for various funeral services and merchandise. It must be provided to consumers before discussing funeral services to ensure transparency and allow consumers to make informed decisions about their options based on their budget. By presenting the GPL upfront, consumers can understand the costs associated with different services and choose what best fits their needs.

This practice not only aligns with ethical standards in the funeral industry but also complies with regulations that require disclosure of prices early in the arrangement process. Providing the GPL at this stage helps build trust between the funeral arranger and the consumer, as it shows that the arranger values honesty and clarity in the service provision.